Things to Know

Always ready for action thanks to professional maintenance and care

Industrial washing machines, clothes dryers, ironing machines, and folding machines Professional-grade equipment is highly capable and is often in use nearly around the clock. Here's what you can do:, to take the best possible care of your devices, will tell you The service professionals at STAHL.

Anyone interested in the Purchasing a high-performance industrial washing machine or a commercial clothes dryer When you choose STAHL, you’re choosing a machine designed for continuous operation: Our engineers prioritize durability and robust, high-quality materials in the design process, because we know our customers rely on the reliable performance of our machines. No one can afford a breakdown, which is why quality is paramount when it comes to machines for commercial use.

Follow these tips to ensure you enjoy your devices for years to come:

  • Professional Installation
    When you purchase equipment from us—whether you’re setting up a complete in-house laundry facility or have decided to buy a single piece of equipment—consulting services are included. We’ll help you find the right solution, install it on-site, and get it up and running. Leave the setup to the professionals so you can put your new machine into operation safely.
  • Take the fill weight into account
    Do you have mountains of laundry that need to be washed quickly? Then let the STAHL industrial washing machines do the work! Please stick to the maximum load capacity to ensure optimal results. If you overload the machine, it won’t be able to operate at its best. For example, we offer our washing machine ATOLL Available in 15 sizes ranging from 6 to 115 kg—there’s a solution to suit every need. When you have a particularly large load of laundry, you’ll benefit from short wash cycles, allowing you to wash several loads in a short amount of time. Also the STAHL Clothes Dryer They come in various sizes, so we can offer you a solution that's perfectly tailored to your needs.
  • Measuring the Correct Amount
    „More is better“—that definitely doesn’t apply to laundry detergent! Using too much detergent can negatively affect the wash results and may even leave residue on your clothes. Plus, using too much will increase your costs. We recommend following the detergent manufacturer’s instructions to protect both the environment and your wallet.
  • Follow the maintenance schedule
    The maintenance requirements for our equipment are minimal because we design our products with a focus on ruggedness and durability. Nevertheless, even our machines cannot operate entirely without maintenance, and we recommend adhering to the regular annual maintenance intervals to comply with applicable accident prevention regulations. Once you sign a maintenance contract, you won’t have to worry about a thing—our technicians will remind you when maintenance is due, so all you need to do is schedule an appointment with our service team.
  • Technical Training
    Would you like to handle minor maintenance and repair work on your own? We can help you with our technical training courses. When performing repairs, we keep our customers’ needs in mind and prioritize simple workflows and spare parts that are as widely available as possible. That’s why, if needed, we can quickly train you and your employees through our technical training courses so that you can perform minor tasks on your own.
  • Any questions? Give us a call!
    If you're unsure how to use your device or have any other questions, our staff will be happy to help you at the Service Hotline We're happy to help. Most questions can be answered quickly over the phone, and you'll be on the safe side when it comes to using your devices.
  • In an emergency: Our customer service team will be on site quickly
    Is one of your devices malfunctioning and you're not sure what to do? In over 80% of cases, we can resolve the issue over the phone, so downtime is virtually nonexistent. If an on-site technician is needed, our Customer service We'll be with you quickly, anywhere in the country. Repairs can usually be carried out immediately, as our technicians are equipped with an optimal inventory of replacement parts.

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